Shop Policies

Shipping Info

It will typically take 5-10 business days to fulfill an order.
Please understand that I am NOT like Amazon, and will need to take time to fulfill orders. So please do not expect orders to arrive right away.

If there are any delays for some reason I will update you. 

Orders are shipped from Los Angeles, California. 

Packing Info

  • All prints (except 16x20 prints) are packaged with backing boards and shipped using rigid mailers.
  • 16x20" prints are rolled up with glassine paper, stuffed with bubble wrap and are packaged in mailing tubes. 
  • Keychains and pins are packaged and shipped in bubble mailers.
  • Stickers are sent using kraft envelopes.

Domestic (USA) Shipping

Expect 3-4 business days for orders to ship within the US, and 2-6 weeks for Canada. Prints, keychains, and pins are shipped with tracking info. Please allow at least 48 hours for tracking info to be updated. Stickers are mailed using stamps.

International Shipping

Currently only shipping in the USA and Canada. I am not shipping anywhere else at the moment. Sorry for the inconvenience!

Please consider supporting me through Society6

Customs and Import Taxes

International customers are responsible for paying import costs in their country such as VAT, duties, and clearing fees. Please be aware of the fees from your local customs office before placing your order.

Lost/Stolen Packages

Please note that we are not responsible for lost or stolen packages. If the tracking number says that the package was delivered, then that is what we go by. However, if you have any questions and concerns feel free to email me!

Returns + Exchanges

All sales are final, and I do not accept returns or exchanges. If you received the wrong item or it is damaged, please let me know ASAP and we will work things out. 

Contact

Thank you for your understanding! Please reach out to hello@acaballz.com if you have any questions or concerns about your order.