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FAQs

Please check here to see if any of your questions are answered.
If not, feel free to email: hello@acaballz.com

Do you accept commissions?
Sometimes I do, sometimes I can't. I accept personal commissions from time to time, but the best way to check if I am available is to follow my Instagram @acaballz 

For business inquiries, please contact my agents at howdy@illustrationweb.com

If you'd like to ask any questions regarding commissions or business inquiries email me at hello@acaballz.com

When will you re-stock "_____" item?
The best way to check if something is back in stock is to follow my Instagram @shopacaballz


Help! What do I do if I input the wrong address?

If your order has not shipped, please email me ASAP at help@acaballz.com with your name, invoice number, and new address. Please note that if you received an email with tracking it may be too late. ):

Why hasn't my order shipped yet?
I am a one-woman shop so I package and ship everything to the best of my ability. Art and other paper goods typically ship within 3-5 business days, and everything else will ship around 10 business days. If there is a delay for any reason, we will contact you via email. 

Wait a sec, I didn't get what I ordered. ):
Oops, my bad! Email me at help@acaballz.com and I will be happy to work things out to get you the right item asap.